FAQs

  • From brand-new babies to almost-grown teens, we’re here for every stage — growth spurts, mood swings, mystery rashes, and everything in between!

  • Just give us a call! Calling is the easiest way to reach us and talk to a real human who can get you scheduled quickly.

  • Yes! If your kid wakes up feeling “off,” call us first thing in the morning. We’ll do our best to get you in that very same day.

  • We work with many major plans, but insurance can be a wiggly creature. Call our office and we’ll check your coverage faster than your kid can lose a sock.

  • Your kiddo, your insurance card, their medication list, and any past records you might have. Bonus points for snacks, comfort toys, or a tiny dinosaur for moral support.

  • Not at the moment — appointments help us give every family the time and attention they deserve. Call ahead and we’ll get you scheduled quickly.

  • If it’s an emergency, call 911 right away.

    For middle-of-the-night worries, “is this normal?” moments, or sudden fevers at 2 a.m., we’ve got you covered — our after-hours nurse line is available to help you decide what to do next.
    Call our main number, follow the prompts, and a pediatric-trained nurse will give you guidance so you’re never left guessing in the dark.

  • Of course! Parents, caregivers, grandparents, emotional-support aunties — your child’s comfort crew is always welcome.

  • Yes! We follow routine vaccine schedules to help keep your child protected and thriving. We’ll talk you through each one and make the process as smooth as possible.

  • Babies and toddlers come in more often, while older kids usually have annual visits. We’ll give you the recommended schedule so nothing gets missed.

  • Absolutely — hand us the papers and we’ll handle the rest. Just give us a little time so your kid stays cleared for all their big adventures.

  • Easy! Call us to get started. We’ll gather the basics, help coordinate record transfers, and welcome you in with open arms!